ring,
ring, ring...."i'm not here right now......blah, blah, blah...........thanks and have a quality day!." this is what i just got to hear when i called a guy at another company that works for the quality department. really. try to be a little bit more lame. also today, i was looking at some warranty returns and one was described to have the following problem "cruise control won't operate sometimes when it rains and sometimes when it is dry out". hmmmm.....my guess is that the weather isn't really the problem, but thanks for the precise information. one time i was visiting the glorious gm. of course everything runs smoothly, people are happy, nice and of the intellectual elite at their facilities. i was handed a switch that had a chunk of freezer tape on it that stated "piece of shit" and nothing else. let me figure out the problem with that one right away. p.s. i still have that switch and i never did anything with it. it's my little trophy.